Saturday, November 12, 2022

WD 40 has a very clear "don't email or message us" problem (WD-40 Company )


So I found it irritating to receive a marketing email from WD40, "Your Chance to Win" @ Sat, Nov 12 at 10:58 AM. " take a moment to tell us a little bit more about yourself "


 If they'd like to know, ok, but sending junk mail to me, that states "We all hate junk mail" was ironic, and their marketing manager ought to be advised of that idiocy. 

Be better than that, just choose wording more effectively. 

 If you want to know more, ok, I am a Yooper, crewed on 2 subs in my decade in the Navy where I also did 3 years as an MP. I did travel around the world, and we pulled into ports in Australia, Hong Kong, Japan, etc. I was formally trained as a mechanic, and electronics technician, and OJT as a quartermaster (navigation and charts) then after I got out of the military, was a Sears tire oil and battery mechanic, used car lot mechanic, restored a couple 1969 Corvettes, fixed radars for Raytheon, was a security guard for Lockheed Martin, a photographer for a Mopar and Jeep dealership, and now fix utility locators for Ridgid as an electronics tech... all while blogging about cool stuff with wheels on my website http://justacarguy.blogspot.com/

If anyone knows how to get this message past the WD 40 isolation from customers wall and nonfunctional "contact us" webpage https://www.wd40company.com/contact-us/#wpcf7-f19522-o1 please let me know. 




a bit of honesty would be nice from a corporation, in my opinion

Update, Nov 16th!

I got an email from Vanessa at WD 40!


Hello,

We came across your blog post titled “WD40 has a very clear “don’t email or message us” problem (WD-40 Company)” posted on November 12, 2022 and we wanted to reach out.

Because of your blog post, we discovered the issue with the contact form and should have a fix in the next week or so. As for the “Your chance to win” email, we will take another look at the messaging and test a few new headlines to ensure users don’t think we are sending them junk mail.

One of our values is to make things better than they are today, so thank you for bringing this to our attention! If you have any more specific feedback, please reach out to this email to let us know.

Best,
Vanessa, on behalf of WD-40 Brand

1 comment:

  1. They have a sweet sales trick, I have several cans that just plug up and still have 1/2-3/4 of product hiding inside.
    I use the other guy now....

    ReplyDelete