On December 28, 2023, American Airlines had a failure to deliver his checked luggage, which caused a severe mental health decline, due to the absence of essential clothing and prolonged stress from the baggage loss
According to the lawsuit, the traveler was exposed to the extreme cold of a Zurich winter without appropriate clothing, as all winter wear and personal items were inside the missing luggage.
He claims this situation directly contributed to a rapid deterioration of his mental health.
During his stay in Switzerland, which lasted several months, KR states that he was admitted to 3 different psychiatric hospitals. He spent more than one month as an inpatient receiving treatment.
Without any form of health or travel insurance, he received medical bills totaling over $50,000 from the Swiss healthcare system.
He had placed Apple AirTags inside the bags and shared precise location data with the airline.
Despite providing this information, KR alleges that the airline did not act on the tracking data to recover his belongings in a timely manner.
Because, airlines have not decided to be careful with your luggage, as they really don't care to be responsible for what happens at an airport. They have enough to deal with just flying airplanes, and getting maintenance on schedule, and past inspections.
It would be incredibly interesting if someone found a legal way into getting the airlines, and airports, to be vigilant about taking care of everything they are responsible for, and not losing luggage
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