Wednesday, July 08, 2026

A federal judge refused to dismiss a lawsuit accusing United Airlines of charging passengers for window seats that lacked actual windows. A passenger said they were charged extra for a window that didn't exist.

A California judge denied United Airlines' request to dismiss a class-action lawsuit filed against the airline last year by a passenger alleging that the airline knowingly charged them extra for a window seat that didn’t actually have a window.

United defines a window seat to mean a location relative to the aisle and not a literal seat next to a window, according to the court filing.

However the judge said the passenger’s claims are plausible as the airline's booking page and boarding pass identify the seats as window seats, and United’s contract of carriage incorporates the “terms and conditions printed on or in any ticket.”


1 comment:

  1. Seems valid to me. I once had a "window seat" that wasn't at a window. I could strain my neck to look behind me or look ahead out window the guy in front of me had (which he kept closed). When the plane is moving on the ground I need an open window or I get woozy and ill feeling. It's disorienting somehow. At least I didn't pay extra for it.

    ReplyDelete