Monday, October 14, 2019

The Rhode Island Division of Motor Vehicles wanted people to pay $15 just to walk in the door for services they could do online... the governor shot them down


If more people would do DMV related business online, or through the mail, the people working at the DMV wouldn't be as busy... true. MAYBE that was the good intention behind the door charge.

It would raise about a million dollars, and that's enough to improve things (maybe) at the DMV...

The Providence Journal reports that the fee is aimed at reducing the number of walk-ins and boosting the number of online transactions. That would cut down customer wait times, which in 2018 averaged more than an hour.

But the people in charge seem to think that the people do not need to be charged $15 per visit to the DMV... maybe the people working there can imagine some other way to speed up the process, and decrease customer wait times.

https://www.nbcboston.com/news/local/Rhode-Island-DMV-Charge-Motorist-15-Walk-in-Fee-562851831.html
https://www.newportri.com/news/20191012/governor-says-no-to-dmv-plan-to-charge-15-walk-in-fee

2 comments:

  1. Georgia charges a $3 "convenience fee" for renewing your tag online instead of in person.

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    Replies
    1. that seems absurd, what could possibly be the rationale? The cost of sending it through the mail? Instead of handing it over in person?

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