Saturday, March 23, 2019

those cars that wouldn't run coming off the assembly line were pushed over to the side, and some troubleshooters just figured out the problems, and got them going

1 comment:

  1. That's pretty much the way it was until the 1980's and the Big 3 having their butts kicked by Nissan and Toyota. That is, quality control, vs. than quality assurance. There's the probably apocryphal story of a group of American car executives who went to Japan to see a Japanese assembly line. At the end of the line, the doors were put on the hinges, the same as in America. But something was missing. In the United States, a line worker would take a rubber mallet and tap the edges of the door to ensure that it fit perfectly. In Japan, that job didn’t seem to exist. Confused, the American auto executives asked at what point they made sure the door fit perfectly. Their Japanese guide looked at them and smiled sheepishly. “We make sure it fits when we design it.”

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