"A friend once told me that his first step when buying a car is to use the bathroom, deliberately refrain from washing up, and then go shake the sales manager's hand."
https://www.automobilemag.com/news/dyer-consequences-lets-make-a-deal
https://www.automobilemag.com/news/dyer-consequences-lets-make-a-deal
Ezra is writing for Car & Driver now.
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