had enough of sitting by the phone waiting for answers, one RV owner packed up his work setup—a folding table, laptop, and personal Wi-Fi—and brought it straight to Camping World. Day after day, he set up inside the dealership’s service area, determined not to be ignored.

He brought the rig in to Camping World for repairs, and didn’t hear anything back for 4 months while he waited for a simple repair

updates were scarce until October, when staff told him the delay was caused by unavailable parts—and then another setback when the replacements arrived in the wrong color. 

"I decided to just come in, make my presence known and make sure that they didn’t forget that my RV had pending work and it’s about time to wrap it up.”

After his story gained attention, Camping World contacted him with an update. The dealership reinstalled the original parts, and he can go elsewhere for the correct replacements.

The experience was enough to change his mind about where he’ll take his RV in the future. “You can pull all the publicity stunts you want but unless you take care of your customers, they’re not going to be coming back,” he said. “I’m going to go to a different dealer and I’m going to drive far away even though I live in Greenville to go see someone else from here on out.”

https://www.rvtravel.com/tired-waiting-rver-sets-office-inside-camping-world-service-center/