J.D. Power’s recently released 2024 U.S. Customer Service Index Study shows what brand's dealerships are the worst, and most despised, among all the truck makers. I expected these results

 

the brands that feel most confidant that they'll have return customers, no matter how horribly they are treated, do the least to do the customer service job right.

Notice that Jeep, Honda, and Rivian aren't in this survey