Upon further investigation, police learned that the fuel pumps received a software update in November of 2022. The update managed orders and reward cards, and it was made at the request of customers and staff.
Unbeknownst to the company, however, the update was exploitable. It allowed anyone to swipe a rewards card twice to enter the pump into a demo mode. From there, the user could pump gas for free.
Between November 13, 2022 and June 1, 2023,she used the rewards card 510 times.
Thompson was using the trick multiple times per day, and pumped 7,413.59 gallons. The manager estimated the average fuel cost during those months was about $3.76
She wasn’t the only one using the card. When police contacted her, she said Thompson would let her use the card to get “discounted fuel.” The arrangement was that the woman would pay Thompson for the privilege of using the card.
The way Thompson came into possession of the card is as strange as this story itself. She reportedly got it in lieu of payment from a guy who was paying off a car debt. He couldn’t be contacted by 1011 NOW because he died in January.
She wasn’t the only one using the card. When police contacted her, she said Thompson would let her use the card to get “discounted fuel.” The arrangement was that the woman would pay Thompson for the privilege of using the card.
The way Thompson came into possession of the card is as strange as this story itself. She reportedly got it in lieu of payment from a guy who was paying off a car debt. He couldn’t be contacted by 1011 NOW because he died in January.
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