Tuesday, December 26, 2023

another update on my ol Dodge... here's what the rims look like, as it was given to me after paying 21k in parts and labor to replace heads, headers, front suspension, steering, and brakes. I ask, how would you react to finding all your new rims looking like this


passenger side front.


passenger side back


drivers side back


drivers side front

and I only took the time to look at one of the rims in the box (a pair could not be mounted to the front because they weren't off set right for lowered spindles an hit the tie rods) 



So, it too, has the finger prints on it, but when looking much closer, as I have space with the rims in the boxes, to look at them anywhere, unlike the narrow garage my car is in - preventing me from getting close, unless I move the car over, and move other things away from the wall. When looking at one of the 2 rims in boxes, I see it's scratched under the greasy finger prints. 


To prove this to the guy who owns the shop that put these on, and took them off, my car, I used a brand new clean degreaser cloth from the Tub O Towels


Here's the result. Grease is gone, and scratches are easy to see. 

Conclusion? All 6 brand new rims, the first and only rims I've bought in 30 years, were sent home with me scratched to hell, by someone at the shop upgrading my car, or, at the Tire Depot that the shop had mount and balance the tires. 

I firmly believe that a shop should look over a car they've been paid 200 an hour to work on, and see that it's ready for the customer. 

I believe, that there should be no greasy handprints on the hood (there was, I cleaned them off) fenders (there was, I cleaned them off), or new rims. 

I think that a shop who wants to get a good reputation (with a damn blogger, the dirty rotten blogger!), or keep their reputation, or get a good review, would make sure that the customers car is cleaned of work hand prints (hey, I get it, but, damn... use a fender apron, or towel, it's been the civilized way to work on cars for about a hundred years) and that the customers rims are handled with only clean hands, and clean gloves, and THEN cleaned before the customer sees it. 

I have an extra set of rims, that were already going to be next to impossible to sell, now? No chance. I also wanted to sell the back rims, as they are not the right width to make the rear look correctly shod, filling the back wheel wells.  That's 4 rims I have no desire to keep. Can't sell them scratched up. 

And the front rims that are on the car, aren't bad, but, they aren't the black spokes I want to have, they were simply what it took to get the car on the road, to and from the shop, with the right rubber. 

This project was supposed to be started in July, was delayed (though I didn't know it) by the heads getting a full port and polish, when I stated I wanted a port match only) AND the rims I wanted not being available to purchase from any supplier, as NO company had them in stock. They had been waiting for the manufacturer to have more made in China. These replacements, that there are plenty of, are only unpainted versions of the ones I want. Of course, there were plenty to buy everywhere, and they were delivered days after the heads were completed (3 months after the project was to get started if the rims had been on time) 

To his credit, and respect where it's due, when I texted the images above to the shop owner operator, he stated, and I quote " Be clear, I will make right on anything that needs to be made right "

Now, that, is a very cool guy. I'll keep you updated, of course. 

I've already been told by him that he's already got a new caliper on order to replace the drivers side front that's dragging. I'll probably be driving back next week to get that done. 

It's about 30-40 dollars in 100 octane to drive that distance, each time, round trip. 

5 comments:

  1. Rim looks like it has a simple, cheap clear coat.....not anodized clear.....

    ReplyDelete
    Replies
    1. Hell, its scratched, new, and maybe you can sympathize a bit, instead of making a distinction how the scratched material is this or that. I did specifically ask "how would you react to finding all your new rims looking like this", I thought the response would be related to how you would feel, or speak, about YOUR new rims coming home from newly being added to your car looking like these.

      Delete
    2. I'm right along side with you, trust me........But I've also been in the steel trade for 45 years to include finishing of all types and polishing......so that's the side of me that commented.....I'm looking at the actual applied finish that was disrupted, consistently and to me.....the finish coat on the rim isn't up to what it should be. I had the local rough neck tire shop mount some fresh rubber on some similar fresh rims up here in Maine were we use pine sap as a sealer in most cases, no special instructions, I know they didn't wear gloves or treat them nicely........but no such damage like that resulted......My thoughts are they were sprayed with an enamel clear coat, but only rubbing a little lacquer thinner on the rim could prove that. You're correct, should have never happened, my job in the past has always been cause & effect....

      Delete
  2. I purchased $1,000 in new tires from my Chevy dealer. As I was heading home I checked the dash tire air levels. ALL of them were 10-15#'s off. Unbelievable!...I took it right back before heading 50 miles back home. Not happy at all. The guy who mounted them was not there the next time I stopped by...Good Riddance.

    ReplyDelete
    Replies
    1. WHAT happened in this world, that suddenly NO ONE can do their job for shit?

      Delete