funny how 50 million dollars are in limbo, and neither Southwest Airlines nor the TSA are willing to refund them to the ticket buyers
TSA insisted it isn’t equipped to refund the 9/11 security fee to millions of travelers—while the agency defended a $48 million penalty against Southwest for allegedly failing to refund that same fee. The fight boils down to a simple question: when a passenger cancels and never flies, who has to send the money back—an airline, or the government that collected the fee?
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