Tuesday, June 18, 2024

A sleazeball used car lot dealership sold a car while it was in for repairs, and the story gets stranger after that...

Recently, Lindsey brought her Ford Taurus to Cherokee Auto Sales in North Knoxville, Tennessee – a used vehicle, “buy here pay here” sort of establishment – for service after experiencing some transmission issues.

 This made perfect sense given the fact that she also purchased that same Ford Taurus from the same dealer back in June 2023, along with a 12,000-mile two-year service contract. She had driven 17,000 miles.

 However, just 10 days after dropping her Ford Taurus off for those repairs, Thompson returned to the dealer only to discover that her car had been sold at an auction.

She states that she never missed a payment, however, and when the news channel attempted to get some answers from the dealership, an employee called police instead. Thus, Thompson is speaking with a lawyer to explore her options after paying around $2,700 on the car, though Cherokee Auto Sales did respond to the case in a statement posted to Facebook.


“It is important to understand that when a customer has a lien on their vehicle they do not own the vehicle until it is completely paid off,” the post reads. “The lien holder, in this case Cherokee Auto, is the owner of the vehicle. The vehicle was looked at by a mechanic and was not able to be fixed. And was sold at our discretion at a dealer auction. The vehicle had a bad transmission, excessive mileage from the customers driving habits, and bullet holes in the engine we had previously fixed for the customer that happened while the vehicle was in her possession.”

https://fordauthority.com/2024/06/dealer-sells-customers-ford-taurus-while-its-in-for-repairs/#google_vignette

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