On December 28, 2023, American Airlines had a failure to deliver his checked luggage, which caused a severe mental health decline, due to the absence of essential clothing and prolonged stress from the baggage loss
According to the lawsuit, the traveler was exposed to the extreme cold of a Zurich winter without appropriate clothing, as all winter wear and personal items were inside the missing luggage.
He claims this situation directly contributed to a rapid deterioration of his mental health.
During his stay in Switzerland, which lasted several months, KR states that he was admitted to 3 different psychiatric hospitals. He spent more than one month as an inpatient receiving treatment.
Without any form of health or travel insurance, he received medical bills totaling over $50,000 from the Swiss healthcare system.
He had placed Apple AirTags inside the bags and shared precise location data with the airline.
Despite providing this information, KR alleges that the airline did not act on the tracking data to recover his belongings in a timely manner.
Because, airlines have not decided to be careful with your luggage, as they really don't care to be responsible for what happens at an airport. They have enough to deal with just flying airplanes, and getting maintenance on schedule, and past inspections.
It would be incredibly interesting if someone found a legal way into getting the airlines, and airports, to be vigilant about taking care of everything they are responsible for, and not losing luggage
And it was wheeled luggage, of course, or it wouldn't qualify as "Cool things with wheels".
ReplyDeleteBob
airlines, and justice for passengers of airlines. That's the wheels aspect. First lawsuit I've heard of where passengers sue over lost luggage, and luggage that is at the focus of changing the way airlines and airports treat the items that they accept responsibility for qualifies as a cool thing with wheels.
DeleteFor all those months this mentally distressed passenger was unable to find a clothing store in Zurich? I do not condone the loss of the luggage. It is disturbing that this passenger feels that he can retire on the money from a lawsuit and that an ambulance chaser happily took on the case. Of note, my luggage has been lost and I had to buy clothing years ago. Years later I am still not in distress over this.
ReplyDeletelol, yes, it's quite the hand wringing poofter type of situation, fainting spells and all that.
DeleteHowever, as much of a nimrod as this toast pincher is, he might be the one to nail the airlines and airports for being reckless, careless, and bold about being fearless about the customer doing a single thing about it.
So, he gets my support, to whip the airline industry into the minimum allowable level of professional luggage handling that is conscionable, and I estimate that no one would disagree that luggage does NOT disappear, and every bag, suitcase, and box in the luggage system has an identification tag when it leaves the front counter, and is easily able to be followed by machinery, cameras, and computers every inch of the distance from traveler arriving at the airport, to airplane luggage area, and back to the traveler.
We are certainly aware that nothing of a bomb like device would go "missing" instead of some rich leather suitcase with Gucci, Vuitton, or aluminum Zero Halliburton, or carbon fiber Pelican - which are all misdirected, pilfered, and sold on various platforms for 100 percent profit. Ebay runs on stolen goods you know, and it's one of a hundred websites that auction things with zero provenance.
Anyway, my point is that it will take something enormous to FORCE a new standard of luggage treatment, and remove the current corruption (similar to the prison system letting in drugs, phones, etc) and this might be the tip of the spear